What are DID Numbers?

1. What are DID Numbers?

DID Numbers are virtual numbers that enable users to route calls to prevailing telephone lines. DID Numbers were created with a view to allocating certain employees a direct number, which helps to do away with multiple physical phone lines. With a DID number, firms can route and process thousands of concurrent calls to appropriate extensions.

2. Who may use the service?

DID service offered  is ideal for both residential and business use. However, DID services cannot be utilized for the following purposes: dialling, continuous or extensive call forwarding, telemarketing, fax or voicemail broadcasting

3. What are the advantages of owning a DID Number?

VoIP DID providers can empower a global reach with improved geographical DID coverage. With DID, your telephone number is no longer restricted by geographical precincts.
You can receive calls from local and international numbers in more than 60 strategic countries around the globe.

Firms can incorporate local, mobile and toll-free numbers from more than 60 countries, giving them a  local presence around the globe. This can be really useful for contact centres, retail stores and the conference calling industries. 

 Having local numbers across multiple locations, increases the probability of getting calls from those locations.